Counselling Intro session

Cancellation Policy

By participating in my counselling session, online and in-person classes, you are confirming, understanding, and accepting our Terms and Conditions: 1. Nature of the Service You will be working with a trainee counsellor who is undertaking professional training and working under the supervision of a qualified clinical supervisor. These sessions are offered as part of their training placement and are not a substitute for professional mental health diagnosis or psychiatric treatment. 2. Confidentiality All sessions are confidential in accordance with the British Association for Counselling and Psychotherapy (BACP) Ethical Framework. However, confidentiality may need to be broken if: There is serious risk of harm to yourself or others There is disclosure of abuse involving a child or vulnerable adult There is involvement in certain criminal activity (e.g. terrorism, money laundering) If required by a court of law Where possible, any such disclosures will be discussed with you beforehand. 3. Supervision As part of professional standards, the trainee's work is regularly reviewed with a qualified clinical supervisor. Information shared during supervision is anonymised to protect your identity and is solely for the purpose of professional development and ensuring best practice. 4. Session Structure Sessions last approximately 50 minutes and are usually held weekly, unless agreed otherwise. Consistency and punctuality are important for the therapeutic process. If you are running late, please notify the trainee if possible. 5. Cancellations and Non-Attendance Please give at least 24 hours’ notice if you need to cancel or reschedule a session. Missed sessions or repeated cancellations without notice may result in the service being withdrawn. In cases of illness or emergencies, reasonable allowances will be made. 6. Crisis and Emergency This is not a crisis or emergency service. If you are in immediate danger or experiencing a mental health crisis, you should contact: Samaritans (24/7): 116 123 NHS 111 or your GP In emergencies, dial 999 7. Duration and Ending Counselling may be time-limited depending on the trainee's placement. You are free to end counselling at any time. The trainee may also suggest an ending if they feel it is appropriate. 8. Data Protection All personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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